Andrew Watson

Andrew is a conversation designer at Google. With 10 years of experience in a relatively young field, he began working with Fortune 500s focusing on multimodal design and designing for AI. He now continues his journey with the Google Assistant team, studying the user, improving conversational design practices, and pushing the technology to create better experiences.

Afternoon Workshop

Google Design Sprint for Voice User Interfaces

Natural language conversational interfaces are emerging as a powerful new way for people to interact with digital services. In order to design a natural user interface, we need to apply a human-centered design approach.

In this hands on design sprint you will learn how to design and prototype a conversational experience using new Google Design Sprint methodologies. We’ll start from the theory and principles of social interaction, and then start crafting the personality and dialog of your conversational agent. You’ll also learn the investigative rehearsal methodology to rapidly prototype the conversation, putting yourself in the user’s shoes to better understand their ideas, thoughts and emotions throughout the interaction and then explore how the conversation changes when it’s manifested on multimodal surfaces such as mobile and wearables.

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